Frequently Asked Questions

If We Haven’t Answered Your Question Below, Please Reach Out Via Email

General Topics

  • We showcase a diverse range of original artwork, including paintings, sculptures, photography, jewelry, pottery, and mixed media. Our exhibits change regularly, and our gallery and studio spaces are always filled with new and inspiring work from local and regional artists.

  • Our in-house artists rent private studio spaces at the gallery, gaining access to a working art community, gallery representation, and customer engagement opportunities. In-house artists also receive discounted commissions, framing services, and priority for events. If you’re interested, contact Tracey to set up a meeting!

  • Yes! We offer opportunities for exhibiting artists, whether you’re interested in joining a curated exhibition, our general sales gallery, or a special event pop-up. First-time exhibitors typically place 3-5 pieces, while smaller gift items like jewelry or pottery can be more pieces.

  • Absolutely! We host private paint & sip parties, corporate team-building events, birthday parties, and creative gatherings. We provide all art supplies, aprons, easels, and set-up in a variety of mediums and themes—so you can enjoy the experience without the mess at home!

  • Yes! We provide custom framing services to help you choose the perfect mat, frame, and finishing touches to complement your artwork, photos, or keepsakes. It doesn’t matter where the piece came from. We offer great prices and expert guidance to ensure your piece looks its best!

  • Come ready to have fun! We provide aprons, but we recommend wearing clothes that can get messy. All supplies are included unless otherwise noted. The beverage bar and snack station are open during events, and additional art supplies are available for purchase.

Weather, Cancellations Etc.

  • At The Marshall Muse Gallery, we follow the Guilford County School System schedule and policies regarding inclement weather, holidays, and school closures. If schools are closed due to severe weather, our classes and camps may also be canceled or rescheduled. In such cases, we will notify participants via email, social media, and our website.

  • For multi-week class sessions, art camps, and ongoing programs, all sales are final, and no refunds are provided. These programs are carefully planned, with materials, staffing, and scheduling based on enrollment. Because of this, we are unable to offer refunds, prorated fees, or credits for missed classes due to absence, illness, or withdrawal once the session has started.

    For special events, workshops, and one-time classes, there are no refunds. However, if an event is postponed due to inclement weather or unforeseen circumstances, it will be rescheduled, and all registered participants will be transferred to the new date.

    By registering, you acknowledge and agree to these policies, allowing us to continue providing high-quality, well-planned art experiences for all participants while ensuring the safety of our community. text goes here

Redeem class packages

  • If you purchased a class package and are only scheduling one class at a time you will need a code to redeem your remaining balance. This code will be emailed to you after booking. However, if at any time you need to check the balance of your package simply go to the scheduling page and scroll to the bottom. Here you will find a “Check Code Balance”. The system will email you the code, along with what the code can be used for and a link for scheduling.

  • Please keep an eye on your package expiration date. Most of our classes are done by session and there is no guarantee that the class will continue after the scheduled session.